Despite the current restrictions on travel, visits, and interpersonal contact, your daily business doesn’t stop, nor does the HEIDENHAIN Service department. This includes all aspects of servicing and maintenance work. We’re currently focusing on our online offerings but can also visit your site as permitted by current regulations.
The current situation requires all of us to react quickly and creatively to constantly changing circumstances on a daily basis. After all, the health and safety of employees and business partners are paramount. That’s why we’ve significantly expanded our online support resources and capabilities at the HEIDENHAIN Service department.
As a result, we can provide excellent support for everything related to controls:
This online support is a win-win situation for both you and HEIDENHAIN; Webex assistance does the following:
Successful online support requires the following:
Within the scope of Corona rules, on-site support is possible for:
Benefit from the dependable online service possibilities of HEIDENHAINFind your direct contact person here
NC Support Helpline +49 8669 31-3101 service.nc-supportheidenhainde
PLC Programming Helpline +49 8669 31-3102 service.plcheidenhainde
NC Programming Helpline +49 8669 31-3103 service.nc-pgmheidenhainde
Encoders Helpline +49 8669 31-3104 service.ms-supportheidenhainde
Application Programming Helpline +49 8669 31-3106 service.appheidenhainde
Replacement Parts and Repairs Helpline Germany: +49 8669 31-3121 International: +49 8669 31-3123 service.orderheidenhainde
Please use our request form to send us a question.