Services and consultation

Maximize the benefits of digitalization through comprehensive consultation, servicing, and training from HEIDENHAIN, covering everything from planning and implementation to everyday usage. As a result, you’ll use only the hardware and software solutions that your company needs.

Proof of concept: digitalization that meets your expectations

How far along is digitalization at your company?

What are your short-, medium, and long-range goals?

Full digitalization of a company is a complex project that requires careful planning. The Digital Shop Floor team at HEIDENHAIN provides individualized, closely coordinated support.

Services, from initial setup to job programming

Our services: we’re there for you!

The Digital Shop Floor team at HEIDENHAIN is your go-to partner for software, hardware, planning, individualized training, and custom job programming. Together, let’s digitalize your production processes.


Initial setup: remotely and on-site

Our software products are intuitive to operate. When used in conjunction with HEIDENHAIN controls, they even offer plug-and-play functionality. But if you prefer to conserve business resources or otherwise desire support with initial setup, we are happy to help, either remotely or on-site at your company.  

Contact person – Sales

Digital Shop Floor Sales

+49 8669 31-5000

Develop practical expertise through training courses, webinars and more

Stay informed on the path to digitalization through support from the Digital Shop Floor team at HEIDENHAIN, including continually updated training courses, seminars, webinars, and videos about our products and services.

Technical training courses

We offer training courses for your specific needs at our training center in Traunreut, Germany, as well as many other locations throughout Germany, Europe, and the world. Gain practical, user-focused expertise in operating HEIDENHAIN software and controls.

Online training courses

Discover HIT (HEIDENHAIN Interactive Training), our online multimedia learning platform for training and certifying NC operators through self-learning. And don’t miss our webinars and videos explaining our software and hardware products.




Contact person – Sales

Digital Shop Floor Sales

+49 8669 31-5000

Remote maintenance

Not every type of maintenance requires on-site support. Many issues can be resolved through remote servicing. These include software updates along with diagnostics and analysis in preparation for on-site visits.

The HEIDENHAIN Automation Solution

We’re happy to advise you about all aspects of automating your shop floor and implementing the HEIDENHAIN Automation Solution. As a result, you’ll make optimal use of these universal hardware and software components for tool and workpiece automation, flexibly adapting them to your applications.

    Overview of software products

    Digitalize your entire production chain, from machining jobs to maintenance.
    Find out more

    The StateMonitor software

    Increase productivity, and keep an overview during multi-machine operation: just two of many benefits.
    View the StateMonitor site

    Automation Solution

    Leverage universal hardware and software for workpiece and tool automation from a single source.
    Let us advise you

    Connected Machining

    Fully digitalize your production job management with individually adaptable solutions.
    Find out more