Helpline
Telefon | ||
Measuring systems/Machine calibration | +49 (8669) 31-3104 | |
NC programming | +49 (8669) 31-3103 | |
NC support | +49 (8669) 31-3101 | |
PLC programming | +49 (8669) 31-3102 | |
Lathe controls | +49 (8669) 31-3105 |
When calling us, please have the device model and HEIDENHAIN ID number at hand.
Helpline for Repairs, Spare parts, Exchange units
Telefon | ||
National | +49 (8669) 31-3121 | |
International | +49 (8669) 31-3123 | |
Complaint Management | +49 (8669) 31-3135 |
When calling us, please have the device model and HEIDENHAIN ID number at hand.
Helpline times
Monday – Thursday 7:00 a.m. – 4:30 p.m.
Friday 7:00 a.m. – 3:00 p.m.
On-call service for machine breakdown
Monday – Thursday 4:30 p.m. – 8:00 p.m.
Friday 3:00 p.m. – 8:00 p.m.
Saturday and (regional) holidays 8:00 a.m. – 6:00 p.m.